Game of Thrones Beyond the Wall
Gaea in conjunction with BHVR Strategy game based on the HBO series.
Roles I filled
On Launch Team
Worked with Live Ops and Design team to launch player experience.
Responsible for communication with BHVR and ensuring the game was up to their standards and maintaining KPIs.
Point of Contact for Player Experience for the US office. Worked directly with China and Canada Office on a daily basis.
Head of PEM team for launching in English speaking South East Asian countries.
Handled localization, created launch timelines to meet with IP holders’ expectations.
QA tested game prior to launch.
Managed the customer support and community based teams, and created events accordingly.
Collected user feedback for direct implementation make changes to the game and improve overall game experience.
Programs and Items Used
Photoshop
Confluence
MemSource
